Last Updated: January 15, 2026 | Effective Date: January 15, 2026

Table of Contents

  1. Introduction and Scope
  2. Information We Collect
  3. How We Use Your Information
  4. Information Sharing and Disclosure
  5. Data Security Measures
  6. Cookies and Tracking Technologies
  7. Data Retention Periods
  8. Your Privacy Rights
  9. Third-Party Services
  10. International Data Transfers
  11. Protection of Minors
  12. Changes to Privacy Policy
  13. Contact Information

1. Introduction and Scope

btv168 ("we," "us," "our") is committed to protecting the privacy and personal data of our users. This Privacy Policy describes how we collect, use, store, protect, and disclose personal information obtained from players who register for and use the btv168 online betting and gaming platform accessible at btv168.cam (the "Platform").

This Privacy Policy applies to all Indonesian residents who are at least 21 years of age and use btv168 services, including sports betting, live casino, slots, and other gaming products. By creating an account and using the Platform, you acknowledge that you have read, understood, and consent to the data practices described in this Privacy Policy.

This Privacy Policy should be read in conjunction with our Terms and Conditions, which govern your use of the btv168 platform. If you do not agree with this Privacy Policy, you should not use our services and should close your account immediately.

Our Privacy Commitment

btv168 is committed to transparency in our data practices. We collect only the personal information necessary to provide secure, compliant, and personalized gaming services. We never sell your personal data to third parties, and we employ industry-leading security measures to protect your information from unauthorized access.

2. Information We Collect

btv168 collects several types of information from players to provide services, comply with legal obligations, prevent fraud, and improve platform functionality. The information we collect falls into the following categories:

2.1 Personal Identification Information

When you register for a btv168 account, we collect personal identification information including:

2.2 Financial and Payment Information

To process deposits and withdrawals, btv168 collects financial information including:

btv168 does not store complete credit card or debit card numbers. Payment processing is handled by certified third-party payment processors who comply with PCI-DSS security standards. We receive only tokenized payment identifiers and transaction confirmation data.

2.3 Technical and Usage Information

When you access the btv168 platform, we automatically collect technical information including:

2.4 Marketing and Communication Preferences

We collect information about your marketing preferences, including whether you wish to receive promotional emails, SMS notifications, push notifications, and special bonus offers. You can update these preferences at any time through your account settings.

3. How We Use Your Information

btv168 uses the personal information we collect for the following purposes:

3.1 Account Management and Service Delivery

3.2 Legal and Regulatory Compliance

3.3 Platform Security and Fraud Prevention

3.4 Marketing and Personalization

With your explicit consent, btv168 may use your information to:

You can opt out of marketing communications at any time by updating your account preferences or clicking the unsubscribe link in promotional emails. Opting out of marketing does not affect transactional or account-related communications.

3.5 Platform Improvement and Analytics

4. Information Sharing and Disclosure

btv168 does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information in the following limited circumstances:

4.1 Service Providers and Business Partners

We share personal information with trusted third-party service providers who perform services on our behalf, including:

All third-party service providers are contractually obligated to protect your data, use it only for the purposes we specify, and comply with applicable data protection laws. We conduct due diligence to ensure our partners maintain adequate security measures.

4.2 Legal and Regulatory Authorities

btv168 may disclose personal information to government authorities, regulators, law enforcement agencies, or courts when required by law or when we believe in good faith that disclosure is necessary to:

4.3 Business Transfers

In the event of a merger, acquisition, corporate restructuring, or sale of all or substantially all of btv168's assets, player personal information may be transferred to the acquiring entity. You will be notified via email and a prominent notice on the Platform before your information becomes subject to a different privacy policy.

4.4 Aggregated and Anonymized Data

btv168 may share aggregated, anonymized data that cannot be used to identify individual users with third parties for research, analytics, business intelligence, and industry reporting purposes. This anonymized data does not contain any personally identifiable information.

5. Data Security Measures

btv168 employs comprehensive technical, physical, and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction:

5.1 Technical Security Controls

5.2 Organizational Security Measures

5.3 Player Security Responsibilities

While btv168 implements robust security measures, players are responsible for protecting their own account credentials and devices:

Security Notification

In the event of a data breach affecting your personal information, btv168 will notify you within 72 hours via email to your registered address, explaining the nature of the breach, the data affected, and the steps we are taking to address the situation. We will also provide guidance on how you can protect yourself from potential consequences.

6. Cookies and Tracking Technologies

btv168 uses cookies, web beacons, and similar tracking technologies to enhance user experience, analyze platform usage, and deliver personalized content. By using the btv168 platform, you consent to our use of cookies as described below.

6.1 Types of Cookies We Use

Cookie Type Purpose Duration
Essential Cookies Required for platform functionality, account login, session management, and security. Cannot be disabled. Session / Persistent
Performance Cookies Collect anonymous information about platform usage, popular pages, and technical errors to improve performance. Up to 2 years
Functional Cookies Remember your preferences (language, currency, game favorites) to personalize your experience. Up to 1 year
Marketing Cookies Track your activity to deliver targeted advertising and measure campaign effectiveness. Can be disabled in settings. Up to 1 year

6.2 Managing Cookie Preferences

You can manage cookie settings through your browser preferences. Most browsers allow you to block or delete cookies, though disabling essential cookies may impair platform functionality. To opt out of marketing cookies specifically, adjust your preferences in your btv168 account settings under "Privacy & Notifications."

Note that disabling cookies may affect your ability to use certain features of the btv168 platform, including saved game preferences, personalized recommendations, and streamlined login processes.

7. Data Retention Periods

btv168 retains personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

7.1 Active Account Data

Personal information for active accounts is retained for the duration of your account relationship with btv168. This includes identification documents, financial records, and transaction history. As long as your account remains active, we maintain your data to provide ongoing services.

7.2 Closed Account Data

When you close your btv168 account, we retain certain data for legal and regulatory compliance purposes:

7.3 Self-Exclusion and Responsible Gaming Data

If you self-exclude from btv168 for responsible gaming reasons, we retain your personal information (including identification documents) permanently to prevent future account creation and enforce the self-exclusion across our platform. This is required by responsible gaming regulations and is in your best interest.

7.4 Secure Data Deletion

Once the retention period expires, btv168 securely deletes or anonymizes personal data using industry-standard data destruction methods. Deleted data cannot be recovered. Backup copies are also deleted in accordance with our backup retention schedule (typically within 90 days of deletion from production systems).

8. Your Privacy Rights

As a btv168 player, you have the following rights regarding your personal information:

8.1 Right to Access

You have the right to request a copy of all personal information btv168 holds about you. To exercise this right, contact customer support at [email protected] with the subject line "Data Access Request." We will provide the requested information in a portable, machine-readable format within 30 days.

8.2 Right to Rectification

If your personal information is inaccurate or incomplete, you have the right to request corrections. You can update most information directly through your account settings (email, phone number, address). For changes to your legal name or date of birth, contact customer support with supporting documentation.

8.3 Right to Erasure (Right to be Forgotten)

You may request deletion of your personal data under certain circumstances. However, btv168 may be legally required to retain certain information for regulatory compliance (financial records, KYC documents) even after account closure. We will delete all data not subject to legal retention requirements.

8.4 Right to Restrict Processing

You can request that btv168 limit how we use your personal data. For example, you can opt out of marketing communications while maintaining your account for gameplay. Adjust these preferences in your account settings under "Privacy & Notifications."

8.5 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format and transmit it to another service provider. Contact customer support to request a data export. We will provide your data in CSV or JSON format within 30 days.

8.6 Right to Object

You have the right to object to certain types of data processing, including marketing and profiling activities. You can opt out of marketing at any time through your account settings or by clicking "unsubscribe" in promotional emails.

8.7 Right to Withdraw Consent

Where btv168 relies on your consent to process personal data, you may withdraw that consent at any time. This does not affect the lawfulness of processing based on consent before withdrawal. Note that withdrawing consent may limit your ability to use certain platform features.

8.8 Exercising Your Rights

To exercise any of these rights, contact btv168 customer support at [email protected] or through the live chat feature. We will respond to your request within 30 days. For security purposes, we may request identity verification before processing data access or deletion requests.

9. Third-Party Services

The btv168 platform integrates with various third-party services to deliver gaming content, payment processing, and analytics. These third parties have their own privacy policies governing their use of your information. btv168 is not responsible for the privacy practices of third-party services.

9.1 Game Providers

Casino games, slots, and live dealer tables are provided by third-party game studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, PG Soft, Habanero). When you play these games, limited information (user ID, bet amounts, game outcomes) is shared with game providers to deliver gameplay. Game providers may collect additional technical data (device information, gameplay patterns) for their own analytics purposes.

9.2 Payment Processors

Deposits and withdrawals are processed through Indonesian banks and e-wallet providers (BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay). These financial institutions have their own privacy policies and data handling practices. btv168 does not receive or store complete bank account numbers or e-wallet passwords—only tokenized identifiers for transaction processing.

9.3 Links to External Websites

The btv168 platform may contain links to external websites for customer support resources, responsible gaming organizations, or regulatory information. btv168 is not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any external websites you visit.

10. International Data Transfers

btv168 serves Indonesian players and operates under international gaming licenses. Your personal information may be transferred to, stored, and processed in countries outside Indonesia where btv168, its affiliates, or service providers maintain facilities and data centers.

These countries may have different data protection laws than Indonesia. However, btv168 ensures that all international data transfers comply with applicable data protection regulations and are protected by appropriate safeguards, including:

Regardless of where your data is processed, btv168 applies the same high standards of data protection described in this Privacy Policy to all personal information under our control.

11. Protection of Minors

btv168 services are strictly intended for adults aged 21 years and older. We do not knowingly collect personal information from individuals under the age of 21. Our Terms and Conditions explicitly prohibit underage gambling, and we implement age verification procedures to enforce this requirement.

If we become aware that we have inadvertently collected personal information from a person under the age of 21, we will immediately delete that information and permanently close the associated account. If you believe a minor has created a btv168 account or provided personal information to our platform, please contact us immediately at [email protected] so we can take appropriate action.

Parents and guardians are encouraged to monitor their children's internet usage and use parental control software to prevent access to online gambling websites.

12. Changes to Privacy Policy

btv168 reserves the right to modify, update, or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or business operations. When material changes are made, we will notify you via email to your registered address and display a prominent notice on the Platform.

The "Last Updated" date at the top of this document indicates when the most recent changes were made. Your continued use of btv168 services after changes are posted constitutes acceptance of the updated Privacy Policy. If you do not agree with changes to this Privacy Policy, you should cease using the platform and close your account.

We recommend reviewing this Privacy Policy periodically to stay informed about how btv168 protects your personal information. You can access the current version of this Privacy Policy at any time at btv168.cam/privacy-policy.

13. Contact Information

If you have questions, concerns, or complaints about this Privacy Policy or btv168's data handling practices, please contact our Data Protection Officer:

Privacy Inquiries Contact Details

Email: [email protected]

Subject Line: "Privacy Policy Inquiry" or "Data Protection Request"

Response Time: We will respond to privacy inquiries within 7 business days

For urgent privacy concerns, such as suspected unauthorized account access or data breaches, contact our 24/7 customer support team via live chat on the btv168 platform for immediate assistance.

If you are not satisfied with our response to your privacy complaint, you have the right to lodge a complaint with your local data protection authority or seek independent legal advice.

256-Bit Encryption

All personal data transmitted to and from btv168 is protected with bank-grade SSL/TLS encryption.

ISO 27001 Certified

btv168 maintains ISO 27001 information security management certification for data protection.

No Data Sales

We never sell your personal information to third parties for marketing purposes.

Privacy by Design

Data protection principles are built into every aspect of btv168 platform development.

7-Year Retention

Financial records retained for regulatory compliance, then securely deleted.

Your Rights Protected

Full access, rectification, and deletion rights for your personal data.

Have Questions About Privacy?

Contact our customer support team or visit our FAQ page for more information about how btv168 protects your personal data.

Visit FAQ Read Terms